Ana Sayfa / Help

Help



Welcome to the 1ad.com.tr Help Center We are here to assist you with any questions or issues you may have while using our platform. Below, you’ll find answers to common inquiries and ways to contact our support team.

1. Account & Registration

Q: How do I create an account?
A: Click on the “Sign Up” button, enter your details, and verify your email.

Q: I forgot my password. What should I do?
A: Click on “Forgot Password” on the login page and follow the instructions to reset it.

2. Orders & Payments

Q: How can I place an order?
A: Browse our products, add them to your cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and bank transfers.

3. Shipping & Delivery

Q: How long does delivery take?
A: Delivery times vary depending on your location and shipping method selected at checkout.

Q: How can I track my order?
A: You can track your order through the “My Orders” section in your account.

4. Returns & Refunds

Q: Can I return a product?
A: Yes, you can return products within 14 days of delivery. Visit our Return Policy page for details.

Q: How long does it take to receive a refund?
A: Refunds are processed within 5-7 business days after approval.

5. Contact Us

If you need further assistance, feel free to contact us:

Thank you for choosing 1ad.com.tr! We are here to help.

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